Costa Rica Top Tours to complaints policy

• Prostitution or child abuse
  
• Drug sale
  
• Extraction and illegal captivity of animals and wild plants and/or archaeological pieces

1. CRTT, does not promote or sell hotels, attractions, or places that have been identified as organizers of the above-mentioned activities
   
   
2. Any guide or CRTT collaborator must denounce internally, any of the items related to prostitution, child abuse, drug and extraction and illegal captivity of animals and wild plants and/or archaeological pieces for sale.
   
   
3. Communicate internally with the Department of operations and then contact any of the offices to report the incident to the following numbers.
   
   
4. In case allegations against child abuse or child age to phone 800 8000 645 or at the following numbers 22953315 - 22953316 - 22953317 opening hours 07: 30 a.m.-4: 30 p.m. Monday through Friday.
   
   
5. In case Police Control reports, drug 800 8000 645 or the following numbers 22953347 opening hours 07: 30 a.m.-4: 30 p.m. Monday through Friday.
   
   
6. If complaints of extraction and illegal captivity of animals or wild plants to the environmental auditor of Minae 22582553 opening hours 07: 00 a.m. to 4: 00 p.m. Monday to Friday.
   
   
7. Where the complaint is made is recommended to record the call
   
   
8. Detail the place, time and date

Language




Share




Members of